SHIPPING POLICY

Vibrant Vapours Shipping Policy

Thank you for shopping with Vibrant Vapours. We want you to know what to expect after your order has been placed.

For details about cart prep, shopping windows, freshly prepared products, and our 7-10 business-day preparation timeframe, please review our How Our Order Process Works page.

Shipping and Tracking

Once we have prepared and shipped your order, we will send tracking information to the email address provided during checkout.

Please allow 24-48 hours for the shipping carrier's tracking system to update. Delivery estimates are provided by the carrier and are not guaranteed by Vibrant Vapours.

Carrier-delivery time begins after the shipping carrier has accepted your package.

Shipping Address

You are responsible for entering a complete and accurate shipping address during checkout. Please carefully review your name, street address, apartment or unit number, city, state, and ZIP code before submitting your order.

Once your order has been submitted, entered processing, or shipped, we may be unable to change the address or redirect the package.

We are not responsible for packages delivered to an address entered incorrectly during checkout. Additional shipping charges will apply if your order must be reshipped.

Packages Marked Delivered

If tracking shows that your package was delivered but you have not received it, please complete the following steps:

1. Check around your property, mailbox, parcel locker, building entrance, front desk, or other delivery areas.